Give us a call for a free Quote! (424) 272-5151

FAQs

Finding a Los Angeles janitorial service that meets your needs is about asking the right questions

Below are some of the questions we get asked the most by prospective clients. Do you have a question not covered here? Please give our friendly office a call, and we are happy to help.

Let’s make this simple – these are the 5 most important questions to ask to find a quality janitorial service provider:

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How is the cost of janitorial service determined?

The cost of your cleaning service is based on your cleaning needs and priorities. We translate your list of requirements into how many labor hours it requires to effectively and thoroughly accomplish these tasks. The largest driver of cost in cleaning service industry is the cost of labor.

The following are some good questions to ask during the quoting process: How many labor hours should it take to perform the job? How are customer service issues handled? What happens if I am unhappy with my cleaning?

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How do you guarantee quality?

Our experienced cleaners use their own cleaning products and the best equipment for doing the job right. This is included in our prices. Quality work is reinforced through routine checkup calls to our clients, detailed record keeping, and reporting back to you any building issues.

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What types of services do you offer?

Commercial cleaning programs commonly entail the following services, but our services are always customized around your company’s particular needs:

  • Restroom cleaning and disinfecting
  • Sanitizing all bathroom fixtures, sinks, partitions, walls, etc.
  • Stair and elevator cleaning.
  • Vacuuming entrance, reception area and foyer cleaning
  • Wipe and disinfect doorknobs, telephones and light switches
  • Kitchen and lounge area cleaning including sinks, countertops, microwaves, toasters, and refrigerators
  • High dusting & horizontal surface dusting
  • Air condition vent cleaning
  • Window washing and blind cleaning
  • Cleaning of light fixtures, baseboards, millwork, etc.
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Do I have to commit to a long-term contract?

With Empress Janitorial, you never have to commit to a long-term contract. Unlike most janitorial service providers, Empress Janitorial Services believes our work speaks for itself. We do not require long-term contracts and choose to do business on a month-to-month basis.

Our philosophy

We have to earn your business each and every time.

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We have to earn your business each and every time.

Contact Empress Janitorial Services by either calling or emailing us for your free janitorial service estimate. If more information is needed, we will set up a free walkthrough of your property with a sales representative.

Call

For a Free Quote
(424) 272-5151
1507 7th St.
Suite 505

Santa Monica
CA 90401
 

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