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Customer Reviews

House Cleaning Testimonials - Venice

I have been using the services of Empress Maids for several months now, and I am sticking with you because your maids have amazing attention to detail and your company has great customer service. We usually have a team of two maids that show up and do the job really efficiently, and are always easy to talk to and willing to do any little extras that we want. It is really helpful to be able to rely on you guys. Thank you so much for helping keep our home clean and giving us more time to do family things. Please feel free to put this review on your website!

Lynne S. – Venice

Not all maid services are created equal. I used to use another large maid service at my home in Santa Monica, but was consistently disappointed by the less than stellar results. Why would I pay to have somebody clean my house if I have to finish the job? Empress Maids was different from the beginning. At my first cleaning you took NOTES so that you would remember the specifics that I told you. Your maids have consistently done really detailed cleaning that has left me feeling refreshed every Wednesday night when I come home from work. You definitely have my recommendation.

Barb D. – Santa Monica

Thank you for the great cleaning today! The maids that cleaned my house today – I am guessing it was Trina and Debby did a great job. I want you to let them know how happy I am with them.

Alexis M. – Los Angeles

Hey guys – you did a good job cleaning my kitchen just the way I like. My fridge and stove have never looked so good. Keep up the good work. I will recommend you to my friends.

Nick F. – Marina Del Rey

Happy with how my cleaning turned out this weekend. Good price, your maids are all friendly and attentive. I wish I would have found you guys when I first moved to LA five years ago. I appreciate that Jeremy the sales manager worked with me to develop a plan that fit my budget.

Judy L. – Bel Air

Glad you emailed….I am so glad I was home yesterday to see your team in action. I love my clean home every week. My husband and I are relieved to have such good consistent quality. Definitely will be recommending you to our family and friends.

Amy S. – Pacific Palisades

Yes, they were great! I appreciate that they were very prompt and quick. I am impressed with the follow-up too. Good idea to make sure nothing is missed and what you can improve upon. I can see your company is passionate about creating a good experience for the customer. Great job again!

Mark and Jennifer L. – Palms

Yeah thanks for following up with me – your cleaners have been doing exactly what I wanted. They follow directions well, and are always on time. I want to keep working with the maids you have been sending, but it seems like your company has setup a good quality control system. I appreciate you asking for feedback. I give your team an A++.

Rene M. – Miracle Mile

Quick to respond, courteous maids, I appreciate the professionalism – wearing the uniforms and the name tags. No problems at all, I am very satisfied so far. Thank you for checking.

Sulan R. – Beverly Hills

I found your company on the web, and you have delivered exactly as promised. Empress Maids is a very classy company, and hires the best maids. I always take the chance to recommend you because I know that everyone can benefit from your great service. Well worth the cost.

Sandy S. – Westwood

Your team responded with short notice – I needed my garage and backroom cleaned out for my daughters birthday in one day. You did a great job and we decided to higher you to do a weekly clean. My wife and I are very excited about your company’s customer service. The few times something was missed, you responded promptly and sent a maid back out to get it fixed and the maids remembered to take notes so you would not miss it again. This is how a company is supposed to do business.

Ryan L. – Culver City

Yeah you guys rock. My roommates and I love your service. We’re all too busy to keep our place clean so your team of maids descends down on us once a week and get our apartment in top shape. Really worth the price. Definitely recommend the service.

James K. – West Hollywood

You guys are incredible!!!! The hallways and floors look great! I have never seen my hardwood floors shine like this. You are not just doing your job, you obviously take pride in running a top flight outfit. Will recommend to my neighbors.

Roger K. – Mar Vista

The place has not looked this good in years. Good price, good professional friendly maids.

Alicia A. – Venice

My apartment looks like a show room. Especially the kitchen and bathroom – the sparkle. Good work!!! Yes, I will definitely recommend you!

Aimee S. – Hollywood Hills

So I was expecting to get a so so service, like I had experienced with my last cleaner – but you totally delivered. Your maids are true professionals. I quizzed them and the really do all have substantial experience. I appreciate the truth in marketing. They are all great cleaners, they pay more attention to detail than I do in my home, which is difficult to do. No suggestions at this time. Please send the same crew as was here yesterday, though I’m sure every maid is top notch like these two were, I like their personalities. Really good people. Thanks a lot, see you again soon!!

Mary K. – Pasadena

Yes you have my recommendation. I love working with a local company that cares about creating a good experience like Empress Maids does. I look forward to your service every week, and am happy to pay the little that it costs.

Erin B. – Venice

Just wanted to send a quick email to you because I am so amazed at what a great job your team did yesterday at our house. We have a big place, but your crew of three maids got the job done quickly, efficiently and with a smile on their faces. I wish I could get my kids to do that!!! Your crews work ethic is really refreshing. Kind of reminds me of shopping at high end retailers – very professional and outgoing.

Elsie T. – Beverly Hills

Really an awesome cleaning today! Keep up the good work. You really scrub and get the deep down dirt out in my kitchen – I could never get it to look like that. No suggestions at this time – keep kicking butt. I look forward to your next visit.

Teresa M. – Santa Monica

Empress Maids is available in Los Angeles. We will be expanding to other cities soon. More questions?