You have enough to worry about – trust your home cleaning to the professionals at Empress Maids and get back to your priorities. For more than 10 years in Greater Los Angeles, Empress Maids has offered experienced maids with a service-oriented attitude to give you one less thing to worry about and one more thing to smile about.
What makes Empress Maids a first class domestic referral agency is our team of professional cleaners. Every maid that works with Empress Maids has at least five years of professional cleaning experience, and is referred because of the detailed cleaning services they provide. Only passionate, caring, and attentive maids are chosen to be a part of the Empress Maids team and to serve you in your home.
Every home and every homeowner is unique. We understand the importance of cleaning your home the way you want it cleaned. To make sure we do the job right, we start our cleaning program with a plan designed with your help. This cleaning plan consists of a detailed list of cleaning priorities and any special instructions to clean your house exactly how you want it every time. We listen to you.
We care about providing quality house cleaning service to you every time, and we’re definitely not satisfied if you’re not. Empress Maids offers a 100% satisfaction guarantee. If anything was overlooked, and you are not satisfied with your home cleaning, please notify us within 24 hours of your cleaning and we will send our team back out at our expense to correct the problem and make sure that it does not happen again.
While we always try to anticipate our clients’ needs, and our experience helps us hit the mark most of the time, we do need your feedback. Please let us know if even a minor detail was not done to your liking. Of course, any positive feedback is appreciated too! We are in this business to please our customers, and we look forward to hearing from you how we can better customize our service to fit your needs.
At Empress Maids we understand that our professional cleaning is not complete until you are 100% satisifed. As with all relationships, miscommunication can happen. Sometimes we make mistakes – we miss a wastebasket or a ceiling fan. Let us know and we will make sure that we fix it and that it does not happen again.
Empress Maids is available in Los Angeles. We will be expanding to other cities soon. More questions?